Oracle Fusion AI Agent Studio 25D: Pre-Built AI Agents across CX, GRC, HCM, PROC, PSC and SCM Cloud.
Oracle has delivered an impressive set of 124 Pre-Built AI Agents across CX, HCM, Procurement, SCM, GRC, and PSC as of release 25D.
These agents are designed to accelerate productivity, reduce manual effort, and bring intelligent automation directly into day-to-day business processes.
Organizations can now tap into ready-to-use AI capabilities without heavy development or custom modeling.
Each agent is crafted to solve a specific business scenario with Oracle’s embedded AI and contextual intelligence.
✅CX users benefit from smarter case handling and service automation.
✅HCM teams gain intelligent assistance in recruiting, payroll, and workforce tasks.
✅Procurement and SCM see boosted efficiency with automated validations, insights, and exception handling.
✅GRC and PSC get enhanced compliance, risk detection, and operational governance.
These pre-built agents also serve as a foundation for extending or developing custom agents in Oracle AI Agent Studio.
25D marks a major milestone—bringing AI closer to every user, every role, and every process across Oracle Cloud.
AI Agent Studio – 25D Pre-Built Templates
CX (Customer Experience) Agents:
|
Product |
Agent Name |
Description |
|
CONTRACTS |
Contract Summarization
Agent |
The contract
summarization agent generates concise summaries of lengthy contract documents
based on predefined prompts. It provides comprehensive overviews, enabling
you to grasp key elements quickly and efficiently. You can also tailor
prompts to highlight specific aspects or generate different summaries for
various departments. |
|
CPQ_COMMERCE |
CPQ Administrator
Assistant |
CPQ Administrator
Assistant assists CPQ administrators with product setup, rule creation, and
configuration best practices using uploaded documentation. |
|
CPQ_COMMERCE |
Quote Advisor |
An agent that helps
answer user queries related to CPQ quotes, pricing, and product
configuration. |
|
INCENTIVE_COMPENSATION |
Incentive Administration
Assistant |
An Administrator focused
agent that helps users manage the Incentive Compensation Application |
|
INCENTIVE_COMPENSATION |
Incentive Payee Advisor |
An agent that assists
with answering incentive compensation questions based on company policies,
frequently asked questions, and other provided documentation. |
|
SALES_FORCE_AUTOMATION |
Account Advisor Agent
Team |
An advisor that helps
sales representatives understand the account better based on Account data and
other related data. |
|
SALES_FORCE_AUTOMATION |
Deal Advisor Agent Team |
The Deal Advisor Agent
Team proactively identifies, analyzes, and prioritizes sales opportunities by
leveraging advanced AI to synthesize vast amounts of market, customer, and
internal data. It delivers actionable insights to sales teams, enhancing
conversion rates and accelerating revenue growth. |
|
SALES_FORCE_AUTOMATION |
Express Reports |
An AI-powered agent that
simplifies reporting within the Express Reporting Tool. By interpreting user
intent from natural language queries or descriptions (e.g., Opportunities by
Stage), it auto-generates complete reports with both tabular data and charts.
Users no longer need to manually define report types, select filters, or
configure groupings. The agent handles everything seamlessly, accelerating
report creation and enhancing productivity. |
|
SALES_FORCE_AUTOMATION |
Lead Advisor Agent Team |
Lead Advisor Agent Team
is a focused AI-powered unit consisting of a single expert agent — the Lead
Advisor Agent — dedicated to intelligently qualifying, prioritizing, and
guiding lead management to drive faster, smarter sales outcomes. |
|
SALES_FORCE_AUTOMATION |
Sales Analyzer |
An AI-powered assistant
integrated within the Sales Dashboard that transforms user-entered queries
(e.g., Opportunities by Stage) into intelligent visualizations. Upon entering
a prompt and selecting "Visualize", a drawer opens showing the generated
chart with applied filters. Users can adjust basic visualization settings via
the action menu. These AI-generated insights can be reviewed and saved to the
catalog for future reference or sharing. |
|
SERVICE_CENTER |
Case Analyzer Agent |
The Case Analyzer Agent
provides detailed insights and answers to questions strictly related to a
specific case and its associated data. |
|
SERVICE_CENTER |
Embedded Help |
Workflow that initiates
web application Question and Answer Support agent flow to generate an answer
to the user query |
|
SERVICE_CENTER |
Ingest Similar Requests |
Retrieve Resolved
Service Request, validate and Ingest it to RAG system. |
|
SERVICE_CENTER |
Notification Agent |
Agent to extract data
,build payload and send notifications |
|
SERVICE_CENTER |
ProActive Support Ai
Agent |
The ProActive AI Agent
is designed to intelligently analyze Service Requests (SRs) to identify
recurring part failures and determine if proactive action is necessary. It
follows a structured process using predefined tools to evaluate SRs, detect
patterns, and confirm proactive action eligibility. If proactive action is
justified, the agent initiates appropriate steps, including notifying
impacted customers and creating new SRs. |
|
SERVICE_CENTER |
Service Request Creation
Assistant |
Coordinates the
end-to-end intake process of assembling a service request by validating the
structured JSON payload, enriching it with relevant data, and preparing it
for creation and downstream handling. |
|
SERVICE_CENTER |
Service Request
Escalation Prediction Agent |
Workflow to predict the
escalation of a service request. |
|
SERVICE_CENTER |
Service Request
Resolution Assistant |
Service Request
Resolution Assistant is responsible for generating resolution plan with
troubleshooting steps for a given service request. |
|
SERVICE_CENTER |
Service Request
Resolution Workflow |
Service Request
Resolution Workflow is responsible for triggering classification agent and
resolution agent. |
|
SERVICE_CENTER |
Service Request Triage
Agent(MultiAgent) |
Workflow that initiates
the Service Request Triage Agent, providing issue classification,
troubleshooting steps and asks for additional information if needed. |
|
SERVICE_CENTER |
Service Request Triage
Assistant |
Service Request Triage
Assistant is responsible for assessing, classifying and responding to user
issues, collecting more information when needed, and offering troubleshooting
steps. |
|
SERVICE_CENTER |
Service Work Order
Create Agent |
Workflow that triggers
the Work Order Agent to evaluate the service request and create a work order |
GRC (Governance, Risk, and Compliance) Agents:
|
Product |
Agent Name |
Description |
|
GRC |
Access Request Assistant |
This assistant enables
the logged in user to create an access request using a mapping document that
maps personas to assigned roles, security contexts, and security values. |
HCM (Human Capital Management) Agents:
|
Product |
Agent Name |
Description |
|
ABSENCES |
Leave and Absence
Analyst |
Assists employees in
understanding their current absences, available leave balances, donated time,
and cash disbursements. Also supports them in submitting absence requests,
bidding on time off, donating leave, or converting leave balances into cash. |
|
ABSENCES |
Leave and Absence
Analyst (My Team) |
Assists manager in
understanding their team members' current absences, available leave balances,
donated time, and cash disbursements. Also supports them in submitting
absence requests, donating leave, or converting leave balances into cash for
their workers. |
|
ABSENCES |
Leave and Absence Policy
Advisor |
The Leave and Absence
Policy Advisor looks up your companyΓ’€™s leave policies and helps employees
navigate leave and absence policies, assisting with requests for time off and
understanding their rights and benefits. |
|
BENEFITS |
Benefits Analyst |
Assists employees with
inquiries related to their benefits enrollments, coverage details, and
provider information. |
|
BENEFITS |
Benefits Court Orders
Agent |
This AI agent empowers
the benefits administrator to validate a specific employee's compliance on
court order mandated dependent benefit coverage against the prevailing
enrollments and dependent coverage in an accurate and actionable manner.
Additionally, the agent can provide lucid information on the employee's court
orders such as details of the contacts to be covered in specified plans, for
the specified dates in addition to supporting general queries on court orders
such as QMSCO or QDRO based on the documentation provided by US Government.
It can also handle queries on how to manage and support court order
compliance in benefits. |
|
BENEFITS |
Benefits Plan Advisor |
Benefits Plan Advisor is
an expert AI agent in the Health Care Benefits domain, dedicated to helping
employees compare eligible plans, estimate HSA, FSA, and Dependent Care FSA
contributions, and navigate policy details. It delivers in-depth benefit plan
information, answer policy or eligibility questions, and provide step-by-step
guidance during open enrollment, new hire, or any benefits-related life
event—ensuring compliance and informed decision-making at all times. |
|
BENEFITS |
Benefits Policy Advisor |
The Benefits Policy
Advisor quickly surfaces and interprets your company-specific benefits
documents, distilling them into clear, actionable insights on eligibility,
coverage, and compliance |
|
COMP |
Compensation Advisor |
Assists employees with
data-driven insights regarding their compensation. Responds to specific
inquiries concerning their salaries, stock options, and other types of
additional compensation and payments. |
|
COMP |
Compensation Advisor (My
Team) |
Assists managers with
data-driven insights about their team members' compensation. Responds to
specific inquiries concerning salaries, stock options, and other types of
additional compensation and payments. |
|
COMP |
Perks and Awards Analyst |
Helps inform employees
about available perks and awards, helping them make the most of
company-provided benefits and recognition programs. Helps to provide line
managers with guidance on company policies around recognitions and awards. |
|
GLOBAL_HUMAN_RESOURCES |
Employment Contract
Analyst |
Helps provide clarity
and insights on employment contracts, helping to enable employees to
understand their terms and conditions. Assists employees in understanding
collective bargaining agreements and their implications on employment terms. |
|
GLOBAL_HUMAN_RESOURCES |
Employment Details
Assistant (My Team) |
Assists managers in
accessing the personal and employment information of team members and in
updating their employment records. |
|
GLOBAL_HUMAN_RESOURCES |
Employment Information |
This agent team is
designed to support users by retrieving and presenting accurate Employment
Information. It can identify individuals by name and provide detailed
insights across employment data such as assignment details, weekly working
hours, assignment notes, work relationships, employment contracts, collective
agreements, and seniority dates. The agent communicates in a clear,
professional, and user-friendly manner, ensuring that responses are precise
and relevant. |
|
GLOBAL_HUMAN_RESOURCES |
Employment Lifecycle
Policy Advisor |
The Employment Lifecycle
Policy Advisor equips managers with clear, step-by-step guidance on company
policies for hiring, onboarding, development, and offboarding. |
|
GLOBAL_HUMAN_RESOURCES |
Onboard Assistant |
Streamlines the user
onboarding experience by fetching assigned journeys and tasks, and providing
deep links for quick access. |
|
GLOBAL_HUMAN_RESOURCES |
Personal Information
Assistant |
Retrieves a person's
current and future dated personal information and helps the employee confirm
their current and future data. |
|
GLOBAL_HUMAN_RESOURCES |
Positions Assistant |
Assists Managers in
making decisions about reusing vacant positions, duplicating other positions
or creating new positions. |
|
GLOBAL_HUMAN_RESOURCES |
Transaction Console
Assistant |
This agent is used to
Transaction Console related queries |
|
GLOBAL_PAYROLL |
Involuntary Interpreter
Agent |
Involuntary Interpreter
Agent - AI Agent, is designed to analyze and process various court orders
received by the payroll department, reducing manual data entry and increasing
efficiency and accuracy. |
|
GLOBAL_PAYROLL |
Pay Analyst |
Clarifies details on pay
slips, helping workers understand their salary breakdown and deductions. |
|
GLOBAL_PAYROLL |
Pay Policy Advisor |
The Pay Policy Advisor
retrieves and analyzes company-specific pay-policy documents to deliver
concise, accurate guidance on pay rules and best practices. |
|
GLOBAL_PAYROLL |
Payroll Run Analyst |
The Payroll Run Analyst
is responsible for promptly and accurately providing administrators with the
employee information needed to validate payroll results and respond to
employee queries. The agent will improve the efficiency of the teams that
process payroll and the teams that respond to payroll queries raised by
employees. |
|
GOAL_MANAGEMENT |
Team Goals Assistant |
You are a helpful and
detail-oriented AI agent for busy people managers. Your job is to help
managers efficiently monitor, retrieve team members goal progress
information, update, create and assign performance and development goals for
their team. |
|
LEARNING |
Learning Creation
Assistant |
Agent to automate
Learning Creation process based on details from user input or uploaded file. |
|
OTHER |
RAC Helper |
Agent team used for
migrating Groovy code of Oracle HCM Autocomplete Rules to JavaScript
condition for VB Studio Validation Rules Redwood Pages. |
|
RECRUITING |
Employee Replacement
Workflow Assistant |
This workflow assistant
helps hiring managers fill the role of a departing employee by using
assignment and position or job details to generate a new requisition and
notify the hiring team. |
|
RECRUITING |
External Career Site Job
Fit Agent |
A proactive career
advisor that guides candidates through a structured process to assess how
their experience, skills, and career goals align with specific job
requirements. The agent facilitates clear, step-by-step conversations to
ensure an accurate evaluation of fit, without making assumptions or offering
job guarantees. It helps candidates understand their strengths and areas for
improvement in relation to job opportunities. |
|
RECRUITING |
External Career Site Job
Recommendation Agent |
A proactive career
advisor that engages candidates in structured, step-by-step conversations to
understand their professional background, skills, and aspirations. It helps
identify relevant job opportunities based on confirmed experience and
interests, without making assumptions or offering job guarantees. It does not
provide resume reviews or interview coaching. |
|
RECRUITING |
Internal Mobility: Job
Discovery Advisor |
Employee job discovery
advisor helping employees identify the right job openings that match their
profile |
|
RECRUITING |
Internal Mobility: Job
Fit Advisor |
Employee job fit advisor
providing job fit assessment and learning recommendation for the gap |
|
RECRUITING |
Job Applicant Screening
Advisor |
The Job Applicant
Screening Advisor is a focused, autonomous agent designed to operate within
Oracle Recruiting. Its role is to assist recruiters by providing real-time,
accurate, and context-specific answers to natural language questions about an
individual job application. |
|
RECRUITING |
Job Offer Creation
Advisor |
This advisor is used to
answer any questions related to the job offer creation process |
|
RECRUITING |
Job Requisition Creation
Advisor |
Advisor used to answer
questions about job requisition creation |
|
SUCCESSION_MANAGEMENT |
Succession Planning
Advisor |
Assists managers with
succession planning by identifying critical talent, suggesting potential
successors, assessing readiness, supporting development of successors, and
providing timely alerts on workforce changes to ensure leadership continuity. |
|
TALENT |
Talent Advisor (My Team) |
Assists manager in the
talent review process, offering tools and insights to evaluate employee
performance and potential, optimize workforce effectiveness, align employee
potential with company goals, and ensure long-term business success. |
|
TIME_AND_LABOR |
Time Assistant |
This workflow agent
processes uploaded, signed time sheet document, generates corresponding
digital time card, saves and provides a summary. |
|
TOUCHPOINTS |
Team Sync Advisor |
Team Sync Advisor
provides managers with concise summaries of team check-ins, highlights areas
needing attention, and suggests relevant follow-up questions. It also offers
individualized, detailed summaries for each team member, including tailored
follow-up prompts to support effective conversations and drive team
engagement based on based on the selected check-in template and the date
range in which the check-ins were created. |
|
WORKFORCE_DIR_MGMT |
Manager Concierge |
Acts as the single point
of entry for managers seeking assistance with team management. It provides
support for queries related to compensation, leave and absences, talent
management, and employment details for their team members. |
|
WORKFORCE_DIR_MGMT |
Worker Concierge |
Acts as the single point
of entry for workers seeking assistance with various aspects of their
employment, including compensation, benefits, leave and absences, and
payroll. |
|
WORKFORCE_SCHEDULING |
Scheduling Advisor |
Assists Schedule Manager
in reviewing and managing department-level shift coverage by providing fast,
interactive insights into shift assignments, staffing utilization, and
potential scheduling violations enabling informed, proactive decisions
directly from the schedule interface. |
PRC (Procurement) Agents:
|
Product |
Agent Name |
Description |
|
EPP |
External Purchase Prices
Errors Resolution Assistant |
Your are a smart digital
AI assistant which can perform certain tasks related to EPP for the user. |
|
SSP |
Procurement Policy
Advisor |
The Procurement Policy
Advisor provides easy and seamless access to procurement policies and
guidelines, enabling workers to ask questions when creating purchase
requisitions. |
|
SSP |
Purchase Requisition
Status Advisor |
This advisor enables
employees to get information and status on their purchase requisitions. |
|
SSP |
Quote to Purchase
Requisition Assistant |
Automatically create a
requisition from a supplier quotation using an AI Agent. |
|
SUPPLIER |
Supplier Portal Advisor |
The Supplier Portal
Advisor provides easy and seamless access to supplier policies, procedures
and how-to guides for product flows supported in Supplier Portal, enabling
supplier representatives to ask questions when completing tasks in Supplier
Portal. |
|
SUSTAINABILITY |
Sustainability Policy
Advisor |
Boost the Sustainability
Analyst's productivity by providing guidance from internal documents
describing company policies, goals, data sources, and emission calculation
methodologies, as well as external documents on reporting regulations and
frameworks. |
PSC (Public Sector Cloud) Agents:
|
Product |
Agent Name |
Description |
|
BL |
Agency Business License
Assistant |
Retrieves business
license master and application related information |
|
CC |
Reference APO Assistant |
Reference APO Assistant
has access to reference parcels, reference addresses, reference owners, and
reference districts tools. Assistant
is tasked to retrieve all APO (Address, Parcel, Owner) and district
information. |
|
CE |
Code Enforcement Case
Assistant |
Code Case assistant
helps agency user to do quick inquiry on cases like unassigned cases, active
cases, all cases and case timeline. |
|
CE |
Code Incident Analyzer |
This Agent Analyzes the
Incidents to Provide summary to agency based on questions asked about
incoming , overdue and unassigned Incidents. |
|
PMT |
Agency Permit Assistant |
Retrieves permit
application related information |
|
PMT |
Contractor License
Assistant |
Retrieve contractor
licenses and related information, including contractor license facts. |
|
PMT |
Permit Inspection
Assistant |
Permit Inspection
Assistant to retrieve inspections, inspection comments, inspection
checklists, inspection checklist items and instructions. |
|
PZ |
Agency Planning
Assistant |
This Agent team provides
details about planning applications |
|
PZ |
Planning Activity
Assistant |
Planning Activity
Assistant retrieves planning activities associated with a planning and zoning
application. |
|
PZ |
Preapplication Agent
Team |
This is an Agent Team
for obtaining the Zoning Requirements
for Preapplication |
SCM (Supply Chain Management) Agents:
|
Product |
Agent Name |
Description |
|
B2B_MESSAGING |
B2B Message Converter |
An agent team that
retrieves message setup details and converts a B2B message into a standard
format for exchange. |
|
B2B_MESSAGING |
B2B Message Converter
(Workflow) |
An agent team that
retrieves message setup details and converts a B2B message into a standard
format for exchange. This agent team is of type workflow |
|
B2B_MESSAGING |
B2B Message Processor |
This agent team
automates and streamlines B2B message handling across partner integrations by
performing key operations such as fetching message details, reprocessing
failed messages, resubmitting sent messages when needed, and providing smart
recommendations. |
|
CHANNEL_REVENUE_MANAGEMENT |
Claim Policy Advisor |
The claim analyst is
responsible for quick timely processing of deductions. To accomplish this, the claim analyst needs
a thorough understanding of the policies and procedures in documents
describing the company's deductions including nonpromotional and promotional
claim policies. With the claim policy
advisor, a claim analyst can ask questions in a conversational chat and
receive answers based on the contents of the uploaded documents. |
|
COST_MANAGEMENT |
Costing Period Close
Assistant |
Agent that helps in
answering user questions related to costing period close based on customer's
policy document and checklists. |
|
COST_MANAGEMENT |
Costing Setup Assistant |
Agent that can help
implementers understand key costing concepts and provides suggestions based
on best practices for configuring cost accounting. |
|
INVENTORY_MANAGEMENT |
ASN Creation Assistant |
AI Agent to assist in
creation of ASN |
|
INVENTORY_MANAGEMENT |
Fulfillment Processing
Assistant |
Assists Shipping
Managers and Shipping Agents in picking, packing, and shipping fulfillment
processes. |
|
INVENTORY_MANAGEMENT |
Goods Delivery Advisor |
Goods Delivery Advisor
that provides detailed delivery instructions and restrictions to warehouse
operators for designated delivery locations. |
|
INVENTORY_MANAGEMENT |
Item Shortages Analysis
Advisor |
Helps inventory managers
in the analysis of item stockouts and shortages and their replenishment
options. |
|
INVENTORY_MANAGEMENT |
Material Expiration
Advisor |
|
|
INVENTORY_MANAGEMENT |
Material Handling
Advisor |
Material Handling
Advisor that provides comprehensive instructions to ensure adherence to
material handling best practices, focusing on: Safety and Equipment
Compliance and proper routing of goods. |
|
INVENTORY_MANAGEMENT |
Outbound Compliance
Advisor |
Outbound Compliance
Advisor that provides instructions for shipping agents to ensure compliance
with hazardous material placard regulations. |
|
MAINTENANCE |
Diagnostic Workflow
Assistant |
The diagnostic workflow
agent streamlines the repair decision process by analyzing reported issues
and generating evidence-based repair recommendations. Maintenance teams can
efficiently review and select the best course of action, then seamlessly
initiate or update work orders based on these insights. This improves
maintenance planning, reduces downtime, and ensures effective asset
management. |
|
MAINTENANCE |
Maintenance Advisor |
A specialized
maintenance assistant that helps suggests solutions for an issue reported on
work order based on similar historical repairs. |
|
MAINTENANCE |
Maintenance Work Order
Builder |
The Maintenance Work
Order Builder Agent Team helps you create, update, and view maintenance work
orders. Use this team to streamline the entire process of work order
management whether you need to generate a new work order, retrieve
comprehensive details for review or reporting, or update tasks as work
progresses You can also access direct links to specific work orders for quick
navigation. Choose the Maintenance Work Order Builder whenever you want fast,
compliant, and reliable support for all your maintenance work order needs. |
|
MAINTENANCE |
Post Maintenance Work
Recorder |
The agent helps
technicians quickly and accurately record completed maintenance activities by
creating a work order, logging operations performed, transacting materials
used, and reporting the time spent. |
|
MANUFACTURING |
Disposition Assistant
for Rejects |
Disposition Assistant
recommends and performs a disposition action for rejected units in a
manufacturing work order operation |
|
MANUFACTURING |
Operational Procedure
Advisor |
Operational procedure
advisor that helps manufacturing operators obtain the correct procedures to
perform various production activitiess |
|
MANUFACTURING |
Work Instructions
Authoring Advisor |
Work instruction
authoring advisor helps manufacturing engineers author instructions using
source process documentation. |
|
ORDER_MANAGEMENT |
Data Access Advisor for
Sales Orders |
An AI agent to provide
administrators with instant analysis and clear visibility into rules and
policies that govern data access for sales orders. Empower your users with
instant, self-service clarity regarding their data access. |
|
ORDER_MANAGEMENT |
Order Exception
Assistant |
The assistant which
Leverage a Natural Language Processing to deliver timely feedback about
potential exceptions and performance issues affecting, or likely to affect,
order processing. |
|
ORDER_MANAGEMENT |
Product Configuration
Agent |
Agent Team (Workflow)
Overview |
|
ORDER_MANAGEMENT |
Promotion Recommendation
Advisor Agent Team |
The Promotion
Recommendation Advisor Agent Team handles the agent workflow. |
|
ORDER_MANAGEMENT |
Purchase Order to Sales
Order Converter |
This AI agent
revolutionizes order processing by automating the conversion of Purchase
Orders (POs) to Sales Orders (SOs). Leveraging document processing and
intelligent data extraction, the agent parses incoming POs to capture
structured data and seamlessly generates corresponding Sales Orders. This
agent automatically fixes/corrects errors based upon fuzzy matching and
historical data. This end-to-end automation reduces manual intervention,
eliminates errors, and accelerates order fulfillment-enhancing operational
efficiency across the supply chain. |
|
ORDER_MANAGEMENT |
Sales Order Assistant |
The Create Sales Order
Agent team is an Order Management AI agent than can assist in the creation of
a sales order. Based on user input,
the agent provides relevant items, product recommendations, add-ons, pricing,
availability, and promotions. |
|
ORDER_MANAGEMENT |
Sales Promotions Advisor |
The Promotion Advisor is
your smart assistant for making sure you get the best deals on your order. It
helps you find and apply relevant promotions based on your order details,
handles aggregation for discounts that require total quantity or amount across
multiple lines or categories, and assists in searching for missing products
to qualify for promotions. When there are multiple promotion options, I
present them clearly and help you choose the best one. I also guide you
through changes to payment terms or shipping methods to maximize your
savings. I ensure all promotions are applied correctly, and if I need more
information, I will ask you friendly, simple questions to keep things moving. |
|
ORDER_MANAGEMENT |
Sales Return Order
Assistant |
Our AI-assisted return
assistant enhances customer service operations by automating the sales order
return process. It intelligently retrieves order details, evaluates each item
for return eligibility, and guides representatives through available return options.
If an item is not eligible, clear messaging is provided. Upon selection of
return preferences, the assistant seamlessly generates and presents the
return order for final approval, ensuring speed, accuracy, and an improved
customer experience. |
|
PRODUCT_MANAGEMENT |
Component Replacement
Assistant |
This workflow agent
automates component replacements in response to PCN/EOL notices. It extracts
component details from the PCN notice document, suggests replacements using
semantic search, and analyzes supply chain impact.The agent automatically
creates change order with the replacement redlines, creates disposition
change tasks, adds approvers based on a approval matrix document, and emails
a summary to stakeholders automating the entire replacement process. |
|
PRODUCT_MANAGEMENT |
Manufacturer Onboarding
And Risk Assessment Advisor |
Our Manufacturer
Onboarding And Risk Assessment Advisor provides the Design Engineer the
information they need when entering the Manufacturer quality and
certification requirements by simply asking questions. For example, questions
can be about the quality certificates needed for compliance and the
on-boarding steps. This eliminates the need to navigate to other webpages or
download documents to get answers. Design Engineers can complete tasks faster
resulting in a streamlined process. |
|
PRODUCT_MANAGEMENT |
Master Data Governance
Standards Advisor |
Our Master Data
Governance Standards Advisor enhances product governance and data quality by
allowing Data Stewards and Product Manager to use AI to help validate
adherence of product master data to the data governance and standardization
policies enforced within your company. It can intelligently check item
operational and extended attribute values for completeness and value
accuracy. |
|
PRODUCT_MANAGEMENT |
Product 360 Advisor |
The Product 360 Advisor
aggregates and presents a unified, real-time view of each product's key
information, including current on-hand balances, open work orders, blanket
purchase agreements, primary unit of measure, substitute items all from
within the PLM Cloud interface. Users can search and explore this data with
natural language queries for fast, actionable insights. |
|
PRODUCT_MANAGEMENT |
Product Comparison
Advisor |
Our Product Comparison
Advisor provides Product Designers, Product Managers and Quality Engineers an
intelligent and automated way to compare products. The AI advisor Standards
answer any questions a user may have on these comparison results. |
|
PRODUCT_MANAGEMENT |
Product Regulatory and
Compliance Advisor |
Our Product Regulatory
and Compliance Standards Advisor provides Design Engineers, Product Managers
and Supply Chain NPI Coordinators an intelligent and automated way to
validate regulatory standards and compliance policies throughout a products
lifecycle. The AI advisor Standards answer any questions a user may have on
these regulations and standards in context of a specific item. It can
validate the item operational and extended attribute values for regulatory
compliance. |
|
PRODUCT_MANAGEMENT |
Workflow Policy Advisor |
Our Workflow Policy
Advisor provides the Design Engineer the information they need when working
on a workflows. For example, questions can be asked about who should be an
approver and is this change ready for approval. This eliminates the need
to navigate to other web pages or download documents to get answers. Design
Engineers can complete tasks faster resulting in a streamlined process. |
|
PRODUCT_RECALL_MANAGEMENT |
FDA Recall Curation
Assistant |
The FDA Recall Curation
Assistant analyzes FDA Recall JSON data, extracts key recall attributes, and
creates structured recall data. |
|
PRODUCT_RECALL_MANAGEMENT |
Recalls Curation
Assistant |
A team responsible for
extracting recall information which includes header, line, and associated lot
or serial information from recall letters communicated by the recalling
firms. |
|
QUALITY_INSPECTION_MANAGEMENT |
Quality Inspection
Standards Advisor |
Assists in referencing
quality standards during inspection plan creation and retrieves relevant
information for sampling, reporting and manufacturing standards based on
standards documents. |
|
SCM_FOUNDATION |
Data Extraction Query
Transformer |
An Intelligent agent to
generate the syntax of an equivalent data extraction query in BOSS Query
Language from a SQL query written for BI Publisher. |
|
SERVICE_LOGISTICS |
Service Parts Advisor |
Service Parts Advisor
tries to find parts for a given service request or a work order based on the
given service request number or work order number. This agent uses part
requirements history of similar service requests to fetch the right list of
parts that can be used to solve the given service request or work order. |
|
SUPPLY_CHAIN_ORCHESTRATION |
Supply Disruptions
Mitigator |
Get real-time supply
visibility and AI-driven decision support from an AI agent so you can
proactively detect, assess, and mitigate supply disruptions. |
|
SUPPLY_CHAIN_ORCHESTRATION |
Supply Disruptions and
Mitigation Agent |
Supply Disruptions and
Mitigation Agent find the supply disruption for duration provided by user and
prioritize the disrupted Supply Request and Resolve the disruption with
unreserved open supply or Available Sources source. |
|
SUPPLY_CHAIN_PLANNING |
Planning Advisor for
Exceptions and Notes |
Our Supply Chain
Planning Exceptions and Notes Advisor helps the users query and highlight
potential issues related to exceptions generated by planning. It also helps
planners query important planning assumptions and decisions documented as
Notes for items in a plan |
|
SUPPLY_CHAIN_PLANNING |
Supply Chain Planning
Process Advisor |
This agent helps users
answer questions about supply chain planning processes at their enterprise
and can be used for personalized answers if the uploaded content includes
such information |
|
SUPPLY_CHAIN_PLANNING |
Supply Chain Planning
and Collaboration Process Advisor |
Provides planners with
answers to key questions such as their scope of responsibility, how to
perform daily planning tasks including escalation processes based on
enterprise policies and procedures. Also advises on supply chain
collaboration policies that the enterprise has set for trading partners, such
as commit horizon, under commit or over commit procedures, and other
requirements. All responses are based on the content of the documents you
uploaded. |
Disclaimer: This is the full list of Agents. Oracle may
add new Agents. It is recommended that check Oracle documentation for latest
info.
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