Oracle SCM AI Agents – At a Glance
Oracle SCM AI Agents span the entire supply chain lifecycle, enabling automation, decision support, and policy-driven guidance across core business functions. These agents are designed to reduce manual effort, improve accuracy, and accelerate operational decisions using conversational AI and workflows.
B2B & Integration
- Automate B2B message conversion, processing, reprocessing, and partner communication.
- Streamline message failures and resubmissions with intelligent recommendations.
Cost & Margin Management
- Analyze actual, standard, average, and landed costs.
- Support costing period close, accrual analysis, cost adjustments, and gross margin estimation.
- Enable proactive profitability insights and “what-if” cost scenarios.
Inventory & Warehouse Operations
- Assist with ASN creation, receipts, reservations, tasking, and fulfillment.
- Analyze inventory aging, shortages, cycle count variances, and stock locations.
- Ensure compliance for material handling, hazardous shipments, and delivery rules.
Maintenance & Asset Management
- Diagnose issues and recommend repairs using historical data.
- Build, update, and record maintenance work orders.
- Estimate work order costs and track post-maintenance activities.
Manufacturing
- Guide operators with procedures and work instructions.
- Optimize operation assignments and handle rejects and dispositions.
- Automate outside processing shipments and work order synchronization.
Order Management
- Assist in sales order creation, correction, returns, and promotions.
- Convert purchase orders to sales orders automatically.
- Diagnose configurator rules and order exceptions.
Product & Quality Management
- Enable product comparisons, compliance checks, and regulatory validation.
- Automate component replacements due to PCN/EOL events.
- Improve master data governance and product visibility (Product 360).
Planning & Supply Chain Orchestration
- Detect and mitigate supply disruptions.
- Support planning cycles, exceptions, order releases, and measure expressions.
- Provide policy-driven guidance for planners and collaborators.
|
Product |
Agent Template Name |
Description |
|
B2B_MESSAGING |
B2B Message Converter |
An agent team that retrieves message setup details and converts a B2B message into a standard format for exchange. |
|
B2B_MESSAGING |
B2B Message Converter (Workflow) |
An agent team that retrieves message setup details and converts a B2B message into a standard format for exchange. This agent team is of type workflow |
|
B2B_MESSAGING |
B2B Message Processor |
This agent team automates and streamlines B2B message handling across partner integrations by performing key operations such as fetching message details, reprocessing failed messages, resubmitting sent messages when needed, and providing smart recommendations. |
|
CHANNEL_REVENUE_MANAGEMENT |
Claim Policy Advisor |
The claim analyst is responsible for quick timely processing of deductions. To accomplish this, the claim analyst needs a thorough understanding of the policies and procedures in documents describing the company's deductions including nonpromotional and promotional claim policies. With the claim policy advisor, a claim analyst can ask questions in a conversational chat and receive answers based on the contents of the uploaded documents. |
|
COST_MANAGEMENT |
Actual Cost Analyst |
An AI agent that can help cost accountants review, analyze, understand and validate the actual costs of inventory items.The agent will provide information only if users have access to the cost organizations in context. |
|
COST_MANAGEMENT |
Costing Period Close Assistant |
Agent that helps in answering user questions related to costing period close based on customer's policy document and checklists. |
|
COST_MANAGEMENT |
Costing Setup Assistant |
Agent that can help implementers understand key costing concepts and provides suggestions based on best practices for configuring cost accounting. |
|
COST_MANAGEMENT |
Gross Margin Estimator Agent Team |
This agent will provide business users with upfront estimated gross margins for new demands, audit historical shipments for low or fluctuating margins, and integrate gross margin considerations into the Global Order Promising (GOP) system for optimized sourcing recommendations. The ultimate goal is to improve profitability, identify pricing or cost issues proactively, and enhance decision-making related to order fulfillment within an Oracle ecosystem. |
|
COST_MANAGEMENT |
Landed cost estimation advisor |
You are an assistant that helps estimate landed cost averages for receipts using the Receipt Landed Cost Averages agent. |
|
COST_MANAGEMENT |
Maintenance Work Order Cost Estimation Advisor |
The Maintenance Work Order Cost Advisor Agent offers an interactive interface that allows users to estimate the cost of executing unreleased maintenance work orders. For work orders that are released or in progress, the agent can help users identify costs already incurred as well as calculate the remaining cost to complete them. Additionally, users can perform "what-if" analyses by specifying materials or resources to include in the estimate. |
|
COST_MANAGEMENT |
Periodic Average Cost Analyst |
An AI agent that can help cost accountants review, analyze, understand and validate the periodic average costs of inventory items.The agent will provide information only if users have access to the cost organizations in context. |
|
COST_MANAGEMENT |
Perpetual Average Cost Adjustment Assistant |
This agent helps in creating perpetual average cost adjustments in pending status and also provides an estimated financial impact to inventory value. |
|
COST_MANAGEMENT |
Perpetual Average Cost Analyst |
An agent that helps business users, validate and analyze the current or historical perpetual average costs of inventory items. The agent will answer questions only for users who have access to the cost organizations or inventory organizations in context. |
|
COST_MANAGEMENT |
Standard Costs Analyst |
An AI agent that assists business users in analyzing and validating the standard cost of items. The agent provides responses only to users who have access to the relevant cost organizations or inventory organizations in context. |
|
COST_MANAGEMENT |
Supplier Receipt Accruals Assistant |
This AI agent helps to analyze supplier accruals against policy documents, identifying long-pending accruals that require reporting or write-off. The agent applies documented rules to generate actionable outputs, supporting timely and compliant accrual management. |
|
INVENTORY_MANAGEMENT |
ASN Creation Assistant |
AI Agent to assist in creation of ASN |
|
INVENTORY_MANAGEMENT |
Cycle Count Analysis Advisor |
CYCLE_COUNT_ANALYSIS_ADVISOR Agent Team helps to find hot items, hot locations or hot subinventory or locators or high shrinkage items or high variance location. |
|
INVENTORY_MANAGEMENT |
Fulfillment Processing Assistant |
Assists Shipping Managers and Shipping Agents in picking, packing, and shipping fulfillment processes. |
|
INVENTORY_MANAGEMENT |
Goods Delivery Advisor |
Goods Delivery Advisor that provides detailed delivery instructions and restrictions to warehouse operators for designated delivery locations. |
|
INVENTORY_MANAGEMENT |
Inventory Aging Advisor |
Analyses the fast and slow moving items of an organization |
|
INVENTORY_MANAGEMENT |
Inventory Reservations AI Assistant (single agent) v1.0 |
The Inventory Reservations AI Assistant is a sophisticated, modular, and intelligent system designed to streamline and optimize inventory reservation management within supply chain operations. Built to support enterprises in industries such as manufacturing, logistics, and retail, this assistant empowers users to efficiently manage inventory reservations by automating complex tasks, providing actionable insights, and ensuring seamless integration with existing supply chain systems. Leveraging advanced natural language processing (NLP), rule-based logic, and specialized tools, the assistant interprets user queries, executes precise actions, and delivers clear, user-friendly outputs, enabling supply chain professionals to focus on strategic decision-making. |
|
INVENTORY_MANAGEMENT |
Inventory Stock Location Advisor |
This agent will |
|
INVENTORY_MANAGEMENT |
Inventory Tasking Assistant |
This Agent Team helps with worker zone assignments, task distribution, or operator task assignment. |
|
INVENTORY_MANAGEMENT |
Item Shortages Analysis Advisor |
Helps inventory managers in the analysis of item stockouts and shortages and their replenishment options. |
|
INVENTORY_MANAGEMENT |
Material Expiration Advisor |
This Agent |
|
INVENTORY_MANAGEMENT |
Material Handling Advisor |
Material Handling Advisor that provides comprehensive instructions to ensure adherence to material handling best practices, focusing on: Safety and Equipment Compliance and proper routing of goods. |
|
INVENTORY_MANAGEMENT |
Outbound Compliance Advisor |
Outbound Compliance Advisor that provides instructions for shipping agents to ensure compliance with hazardous material placard regulations. |
|
INVENTORY_MANAGEMENT |
Receipt Creation Assistant |
AI Agent to assist in creating receipt for document types like purchase order, transfer order, ASN, RMA and In-transit shipment. |
|
MAINTENANCE |
Diagnostic Workflow Assistant |
The diagnostic workflow agent streamlines the repair decision process by analyzing reported issues and generating evidence-based repair recommendations. Maintenance teams can efficiently review and select the best course of action, then seamlessly initiate or update work orders based on these insights. This improves maintenance planning, reduces downtime, and ensures effective asset management. |
|
MAINTENANCE |
Maintenance Advisor |
A specialized maintenance assistant that helps suggests solutions for an issue reported on work order based on similar historical repairs. |
|
MAINTENANCE |
Maintenance Work Order Builder |
The Maintenance Work Order Builder Agent Team helps you create, update, and view maintenance work orders. Use this team to streamline the entire process of work order management whether you need to generate a new work order, retrieve comprehensive details for review or reporting, or update tasks as work progresses You can also access direct links to specific work orders for quick navigation. Choose the Maintenance Work Order Builder whenever you want fast, compliant, and reliable support for all your maintenance work order needs. |
|
MAINTENANCE |
Post Maintenance Work Recorder |
The agent helps technicians quickly and accurately record completed maintenance activities by creating a work order, logging operations performed, transacting materials used, and reporting the time spent. |
|
MANUFACTURING |
Disposition Assistant for Rejects |
Disposition Assistant recommends and performs a disposition action for rejected units in a manufacturing work order operation |
|
MANUFACTURING |
Operational Procedure Advisor |
Operational procedure advisor that helps manufacturing operators obtain the correct procedures to perform various production activitiess |
|
MANUFACTURING |
Operations Assignment Assistant |
Operations Assignment Assistant recommends the assignment and reassignment of work order operations in a work center during the shift to ensure schedule adherence, increase productivity, and to mitigate the impact of unplanned outages. They can also optimally assign work orders that are not manually assigned. |
|
MANUFACTURING |
Outside Processing Shipping Assistant |
This agent identifies the key inputs like work order number and operation sequence number entered by the Production Supervisor and identifies and creates shipments for the materials in a supplier operation |
|
MANUFACTURING |
Work Instructions Authoring Advisor |
Work instruction authoring advisor helps manufacturing engineers author instructions using source process documentation. |
|
MANUFACTURING |
Work order sync assist |
This agent team is a supervisor agent which uses Get impacted work orders for sync agent and Sync work orders agent to assist user to propagate work definition changes to work orders |
|
ORDER_MANAGEMENT |
Configurator Rule Advisor |
Use this AI agent team to automate how you diagnose and troubleshoot your configurator rules. The agent team systematically tests every rule in your model, identifies rules and scenarios that might cause contradictory or conflicting behavior, then lets you know which ones need your attention. Use it to help make sure your configurations are accurate and consistent. |
|
ORDER_MANAGEMENT |
Data Access Advisor for Sales Orders |
An AI agent to provide administrators with instant analysis and clear visibility into rules and policies that govern data access for sales orders. Empower your users with instant, self-service clarity regarding their data access. |
|
ORDER_MANAGEMENT |
Order Exception Assistant |
The assistant which Leverage a Natural Language Processing to deliver timely feedback about potential exceptions and performance issues affecting, or likely to affect, order processing. |
|
ORDER_MANAGEMENT |
Product Configuration Agent |
Agent Team (Workflow) Overview |
|
ORDER_MANAGEMENT |
Promotion Recommendation Advisor Agent Team |
The Promotion Recommendation Advisor Agent Team handles the agent workflow. |
|
ORDER_MANAGEMENT |
Purchase Order to Sales Order Converter |
This AI agent revolutionizes order processing by automating the conversion of Purchase Orders (POs) to Sales Orders (SOs). Leveraging document processing and intelligent data extraction, the agent parses incoming POs to capture structured data and seamlessly generates corresponding Sales Orders. This agent automatically fixes/corrects errors based upon fuzzy matching and historical data. This end-to-end automation reduces manual intervention, eliminates errors, and accelerates order fulfillment-enhancing operational efficiency across the supply chain. |
|
ORDER_MANAGEMENT |
Sales Order Assistant |
The Create Sales Order Agent team is an Order Management AI agent than can assist in the creation of a sales order. Based on user input, the agent provides relevant items, product recommendations, add-ons, pricing, availability, and promotions. |
|
ORDER_MANAGEMENT |
Sales Order Assistant Single Agent |
The Sales Order Assistant is an Order Management AI agent than can assist in the creation of a sales order. Based on user input, the agent provides relevant items, product recommendations, add-ons, pricing, availability, and promotions. |
|
ORDER_MANAGEMENT |
Sales Order Correction Assistant |
This assistant helps make sure the sales orders that you import into Oracle Order Management are accurate and ready to process. It uses smart matching and it examines existing sales orders to automatically detect and fix problems in your import's data. It automatically resolves most problems according to what it learns over time, but it can also guide you to manually fix each problem, as necessary. The result is a faster, smoother, and more reliable import process. |
|
ORDER_MANAGEMENT |
Sales Promotions Advisor |
The Promotion Advisor is your smart assistant for making sure you get the best deals on your order. It helps you find and apply relevant promotions based on your order details, handles aggregation for discounts that require total quantity or amount across multiple lines or categories, and assists in searching for missing products to qualify for promotions. When there are multiple promotion options, I present them clearly and help you choose the best one. I also guide you through changes to payment terms or shipping methods to maximize your savings. I ensure all promotions are applied correctly, and if I need more information, I will ask you friendly, simple questions to keep things moving. |
|
ORDER_MANAGEMENT |
Sales Return Order Assistant |
Our AI-assisted return assistant enhances customer service operations by automating the sales order return process. It intelligently retrieves order details, evaluates each item for return eligibility, and guides representatives through available return options. If an item is not eligible, clear messaging is provided. Upon selection of return preferences, the assistant seamlessly generates and presents the return order for final approval, ensuring speed, accuracy, and an improved customer experience. |
|
PRODUCT_MANAGEMENT |
Component Replacement Assistant |
This workflow agent automates component replacements in response to PCN/EOL notices. It extracts component details from the PCN notice document, suggests replacements using semantic search, and analyzes supply chain impact.The agent automatically creates change order with the replacement redlines, creates disposition change tasks, adds approvers based on a approval matrix document, and emails a summary to stakeholders automating the entire replacement process. |
|
PRODUCT_MANAGEMENT |
Manufacturer Onboarding And Risk Assessment Advisor |
Our Manufacturer Onboarding And Risk Assessment Advisor provides the Design Engineer the information they need when entering the Manufacturer quality and certification requirements by simply asking questions. For example, questions can be about the quality certificates needed for compliance and the on-boarding steps. This eliminates the need to navigate to other webpages or download documents to get answers. Design Engineers can complete tasks faster resulting in a streamlined process. |
|
PRODUCT_MANAGEMENT |
Master Data Governance Standards Advisor |
Our Master Data Governance Standards Advisor enhances product governance and data quality by allowing Data Stewards and Product Manager to use AI to help validate adherence of product master data to the data governance and standardization policies enforced within your company. It can intelligently check item operational and extended attribute values for completeness and value accuracy. |
|
PRODUCT_MANAGEMENT |
Product 360 Advisor |
The Product 360 Advisor aggregates and presents a unified, real-time view of each product's key information, including current on-hand balances, open work orders, blanket purchase agreements, primary unit of measure, substitute items all from within the PLM Cloud interface. Users can search and explore this data with natural language queries for fast, actionable insights. |
|
PRODUCT_MANAGEMENT |
Product Comparison Advisor |
Our Product Comparison Advisor provides Product Designers, Product Managers and Quality Engineers an intelligent and automated way to compare products. The AI advisor Standards answer any questions a user may have on these comparison results. |
|
PRODUCT_MANAGEMENT |
Product Regulatory and Compliance Advisor |
Our Product Regulatory and Compliance Standards Advisor provides Design Engineers, Product Managers and Supply Chain NPI Coordinators an intelligent and automated way to validate regulatory standards and compliance policies throughout a products lifecycle. The AI advisor Standards answer any questions a user may have on these regulations and standards in context of a specific item. It can validate the item operational and extended attribute values for regulatory compliance. |
|
PRODUCT_MANAGEMENT |
Workflow Policy Advisor |
Our Workflow Policy Advisor provides the Design Engineer the information they need when working on a workflows. For example, questions can be asked about who should be an approver and is this change ready for approval. This eliminates the need to navigate to other web pages or download documents to get answers. Design Engineers can complete tasks faster resulting in a streamlined process. |
|
PRODUCT_RECALL_MANAGEMENT |
FDA Recall Curation Assistant |
The FDA Recall Curation Assistant analyzes FDA Recall JSON data, extracts key recall attributes, and creates structured recall data. |
|
PRODUCT_RECALL_MANAGEMENT |
Recalls Curation Assistant |
A team responsible for extracting recall information which includes header, line, and associated lot or serial information from recall letters communicated by the recalling firms. |
|
QUALITY_INSPECTION_MANAGEMENT |
Quality Inspection Standards Advisor |
Assists in referencing quality standards during inspection plan creation and retrieves relevant information for sampling, reporting and manufacturing standards based on standards documents. |
|
SCM_FOUNDATION |
Data Extraction Query Transformer |
An Intelligent agent to generate the syntax of an equivalent data extraction query in BOSS Query Language from a SQL query written for BI Publisher. |
|
SCM_FOUNDATION |
Inventory Organization Update Assistant |
You are an Oracle Inventory Organization setup manager. Your job is query Inventory Org setup and location data and apply mass updates. |
|
SERVICE_LOGISTICS |
Service Parts Advisor |
Service Parts Advisor tries to find parts for a given service request or a work order based on the given service request number or work order number. This agent uses part requirements history of similar service requests to fetch the right list of parts that can be used to solve the given service request or work order. |
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SUPPLY_CHAIN_ORCHESTRATION |
Supply Disruptions Mitigator |
Agent Description: Get real-time supply visibility and AI-driven decision support from an AI agent so you can proactively detect, assess, and mitigate supply disruptions. |
|
SUPPLY_CHAIN_PLANNING |
Planning Advisor for Exceptions and Notes |
Our Supply Chain Planning Exceptions and Notes Advisor helps the users query and highlight potential issues related to exceptions generated by planning. It also helps planners query important planning assumptions and decisions documented as Notes for items in a plan |
|
SUPPLY_CHAIN_PLANNING |
Planning Cycle Assistant |
Helps planning cycle participants to retrieve, update, and create tasks in a planning cycle. |
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SUPPLY_CHAIN_PLANNING |
Planning Measure Expression Assistant |
This agent offers an expression (calculation formula) based on user input. It corrects a syntax error in the expression. It explains the business logic of the provided expression. |
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SUPPLY_CHAIN_PLANNING |
Planning Order Release Assistant |
Release order based on Exception Rules |
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SUPPLY_CHAIN_PLANNING |
Supply Chain Planning Process Advisor |
This agent helps users answer questions about supply chain planning processes at their enterprise and can be used for personalized answers if the uploaded content includes such information |
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SUPPLY_CHAIN_PLANNING |
Supply Chain Planning and Collaboration Process Advisor |
Provides planners with answers to key questions such as their scope of responsibility, how to perform daily planning tasks including escalation processes based on enterprise policies and procedures. Also advises on supply chain collaboration policies that the enterprise has set for trading partners, such as commit horizon, under commit or over commit procedures, and other requirements. All responses are based on the content of the documents you uploaded. |
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